The short version
- You can browse Venuo without an account and without giving us your name or email.
- We collect personal details only when you give them to us: by signing up for the weekly rundown, sending us an event to list, asking to be verified, or emailing us.
- We do not sell your details, and we do not use advertising or tracking cookies.
What we collect
When you sign up for the weekly rundown, we keep your email address, the date, and which part of the site you signed up from.
When you send us an event to list, we keep your name, your email address, your phone number if you give one, the organiser’s name and website or social page, the details of the event, and the images you upload.
When you ask to be verified, we keep the organiser’s name, your name and email address, and anything else you choose to give us: a phone number, a website or social page, a registration number, and your message.
When you email us, we keep your email address and whatever you tell us.
Like most websites, our servers record technical details of each visit, such as your IP address, your browser type, the page requested and the time. With each form you send, we also store your IP address and browser type, which helps us stop spam and abuse.
We count how many times each event page is viewed. That count is only a number. It is not linked to you.
What we use it for
- To send you the weekly rundown, if you asked for it.
- To review, publish and manage event listings, and to contact the organiser about them.
- To decide verification requests and show the verified badge.
- To reply when you contact us.
- To keep the site secure and to stop spam and abuse.
- To understand, in total and not person by person, which events people are interested in.
We send the weekly rundown only with your consent, which you can withdraw at any time. For everything else we rely on what is needed to provide a service you asked for, or on our legitimate interest in running and protecting the directory.
What is public
An event listing is public. When we publish an event, its details and images appear on Venuo, together with the organiser’s name.
Event pages can also show an organiser’s contact email, phone number and website, so that people attending can reach them. If you are an organiser and do not want a contact detail shown, tell us when you send the listing or email us, and we will remove it.
Email addresses on the weekly rundown list are never published.
How long we keep it
- The weekly rundown: until you unsubscribe. After that we keep only a record that the address unsubscribed, so that we do not email it again by mistake.
- Listings and verification requests: for as long as the event or organiser is on Venuo, and for a reasonable time afterwards for our records.
- Emails you send us: for as long as we need to deal with your request.
- Server logs: for a limited time, by our hosting providers.
You can ask us to delete your information sooner. We will, unless the law requires us to keep it.
Your rights
Under the Nigeria Data Protection Act 2023 you have the right to:
- ask what personal information we hold about you, and get a copy of it;
- ask us to correct it;
- ask us to delete it;
- object to how we use it, or ask us to limit how we use it;
- withdraw your consent at any time. For the weekly rundown, use the unsubscribe link in any of our emails;
- complain to the Nigeria Data Protection Commission if you think we have mishandled your information.
To use any of these rights, email us at thekulturecompanyltd@gmail.com. We aim to reply within 30 days.
Keeping it safe
The site is served over an encrypted connection, and only members of our team with their own accounts can reach the information you send us. No website can promise perfect security, but we take reasonable steps to protect what we hold.
Children
Venuo is a general audience site. We do not knowingly collect personal information from children. If you believe a child has given us personal information, email us and we will delete it.
Changes to this policy
If we change how we handle personal information, we will update this page and change the date at the top. If the change is significant, we will say so on the site.
Contact us
For any question about this policy or your information, email thekulturecompanyltd@gmail.com.